I am giving PTC support a chance on another issue that I've run into at the tail end of this job I'm working on.
I am unable to export an STL (for use in a simulation).
There are several reasons that I have been reluctant to search for an answer through PTC support.
1) Typical long waits for service personnel
2) Clarity of understanding the person I am speaking with
3) Lack of experience with the person I'm speaking with in a specialized issue.
So far with the new customer case
1) Surprizingly no wait for service personnel
2) Surprizingly easy to understand (with Indian accent), yet the phone connection was scratchy
3) The individual I spoke with was unfamiliar with the Mold product. After 1/2 hour of trying he will be sending this to someone more familiar with the Mold extension.
We were able to perform a solidify for the top and bottom dies, but when attempting STL export it only will look at .prt models.
Antonius: I see by your suggestion that you prefer to log your cases on the PTC support site. Perhaps I would be further along if I tried this instead of phoning tech support, as only the individual qualified would pick up the case. I may have to try this and compare results.
Until I find easier answers through PTC tech support you guys are the only ones helping me keep my thin line of sanity. I certainly appreciate the helpful advice I get here.